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Six Sigma Problem Solving


The module will start as digital course due to the current situation. 

All further information on the module procedure will be provided by the associated ISIS course: ISIS


Acronym: SSP

In the field of quality management, there are a large number of problem-solving approaches. The most famous approach, Six Sigma, focuses on fact and statistics-based continuous improvement of products, processes and even services.
The introduction of Six Sigma has revolutionized the use and scope of quality systems in manufacturing in today's corporate landscape.
A definition of Six Sigma cannot be given in just a few words, despite its clear, statistical origin, because the method encompasses problem solving on the one hand and focuses on optimization and cultural change in the company on the other. Six Sigma achieves this goal through the uncompromising use of sophisticated statistical and mathematical tools and a well-defined methodology that quickly produces significant results.


L01 - Introduction
L02 - History and Definition
L03 - Variations, Qualification Concept, Implementation Concept
L04 - Define
L05 - Measure I
L06 - Measure II
L07 - Analyze I
L08 - Analyze II
L09 - Improve
L10 - Control
L11 - DFSS
L12 - Examination Preparation

PC01 - Introduction of Improvement Project and Preparation
PC02 - Define & Measure
PC03 - Analyze & Improve

Lecture/exercise slides, supplementary documents and further links are provided on the ISIS platform.


After completing the module, students will have basic knowledge of the "Six Sigma" methodology as well as alternative problem-solving techniques. By participating in the corresponding Practical Classes, students have the opportunity to transform their knowledge into practical skills. Due to the group structure in the Practical Class, the students are able to further develop their social, system and methodological competence. The application of practical methods, materials, tools and instruments within scenarios solidify the learned knowledge and allow the students to participate in an optimization project. 


The module is divided into weekly lectures and three practical classes.

Admission restriction: none
ECTS-Points: 6

Target Group

Maschinenbau (Diplom & M.Sc.), Wi-Ing (Diplom & M.Sc.), BWL (Diplom), Economics (M.Sc. & B.Sc.), Produktionstechnik (M.Sc.). and further


Profound previous knowledge in the field of quality management by attending the modules "Total Quality Management" and "Techniken des Qualitätsmanagements" facilitate the processing of tasks within the group and the understanding of the lecture.
For the exercises, conversational knowledge of the German language is desirable (group work).


The examination form for this module is a portfolio examination.

For this purpose, the partial performances listed below must be completed with the corresponding weighting.


Partial Perfomance
Group presentation (30 Minuten)
30 of 100
Written exam (60 Minuten)
70 of 100


The registration for the examinations is done via QISPOS until 30.05.2020.
If a QISPOS registration is not possible (reasons: diploma, free elective module, additional module) a timely registration must be made via the examination office.
In addition, the exam registration (yellow slip of paper) must be handed in at the secretary's office (PTZ 401) by 03.07.2020 at the latest.
Please note the registration deadlines in the table below.




In the winter semester the module is available in German language and in the summer Semester in English language.

Registration for lecture
until 20.04.2020
Registration in ISIS
bis 20.04.2020
Group allocation for homework and presentation
(in ISIS, mandatory for all participants)
bis 20.05.2020
Registration for examination via QISPOS/PA
within the first 6 weeks from the beginning of the lecture period

Note: Timely registration for participation in the group presentations is on the ISIS2 platform and is mandatory for participation in the module.

Lectures takes place: 
from 22.04.2020 - 17.07.2020
Location and time:
PTZ S001, Wednesday 08.00-10.00
Practical Class
Location and time:
three Practical classes altogether, Dates tbd.
Group presentation
Location and time:
Written exam
Location and time:



Contact and Feedback

Please ask questions via the ISIS2 forum or check the FAQ.
In exceptional cases, questions can be asked directly to the respective contact person via mail (contact form). Telephone consultation is only possible during office hours.
For suggestions please use the Feedbackfunktion of our department.



Consultation Hours

Please contact us.

Zusatzinformationen / Extras

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Prof. Dr.-Ing. Roland Jochem
Leiter des Fachgebiets
Fachgebiet Qualitätswissenschaft
Institute für Werkzeugmaschinen und Fabrikbetrieb IWF
Faculty V
sec. PTZ 3
Produktionstechnisches Zentrum (PTZ)
Pascalstr. 8-9
10587 Berlin
fon: +49 (0) 30 / 314 22005
fax: +49 (0) 30 / 314 79685


Ingo Dietz von Bayer, M. Sc.
Wissenschaftlicher Mitarbeiter
Fachgebiet Qualitätswissenschaft
Institute für Werkzeugmaschinen und Fabrikbetrieb
Faculty V
sec. PTZ 3
Produktionstechnisches Zentrum (PTZ)
Room 433
Pascalstr. 8-9
10587 Berlin
+49 (0) 30 / 314 73582